Frequently Asked Questions
Warm notice, Many Questions from customers:
Q: Hey, Vic! I’m from Middle East, Central Asia, or South Asia, Can I place order with you?
Official Replies:
Geographically speaking:
Among these 3 areas, we can ship to UAE( United Arab Emirates ) only, UAE policy is open as you see.
However, unfortunately restricted by your local policies and other factors, most countries among these 3 areas can not be shipped to, as following:
Middle East: Oman, Bahrain, Qatar, Saudi Arabia, Kuwait, Iran, Iraq, Syria, Jordan, Lebanon, Israel, Palestine, Turkey, Egypt, Yemen.
Central Asia: Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, Georgia, Azerbaijan, Armenia, Cyprus.
South Asia: India, Pakistan, Bangladesh, Nepal, Bhutan, Sri Lanka.
In the future, if the corresponding policies are updated, we will publish a notice on our social media. You are free to follow our social accounts as you wish, we will publish posts, promotions, coupons, and news there as well.
Find out whether sex dolls are legal or not in your countries.
** 1. Price and Payment **
Q: How is the price of a silicone doll determined?
A: The price mainly depends on factors such as the size of the doll, the complexity of the process, and customization options.
Q: What’s your price?
A:Hereby, we are explaining about ULP doll price structures, there are 2 blocks in our website head navigation regarding dolls:
1. Your Local Stocks:
These are our pre-manufactured dolls and stored in our USA and Europe warehouses, their prices are fixed as well, and supporting fasted 2-5 working day delivery within USA or Europe only. They can be sold and shipped in their own territories only.
2. Sex Doll:
These are doll models for customers to customize: It will take about 3-4 weeks to make and then be delivered within 1-2 weeks. Of course, you will get full information and policies from our ‘HELP & INFO’ navigation block.
Concerning its price: you are free to choose ‘no customizations’ or ‘start to customize’ in their product page. The final prices vary from customers’ personal demands, while each ‘customization function’ cost is fixed.
Q: What payment methods are supported?
A: We support a variety of common payment methods, such as PayPal, debit card, credit cards, etc. You will get a full understanding, through our How To Pay page.
** 2. Product quality and material **
Q: Is the material of the silicone doll safe?
A: Our silicone dolls are made of high-quality, environmentally friendly and strictly tested silicone and TPE materials, which are non-toxic and tasteless, harmless to the human body, and ensure your safe use. You are free to check our international certificates like: CE, RoHS, Test Reports, from our page ‘About us‘.
Q: How to judge the quality of silicone dolls?
A: Our dolls go through many fine steps during the production process, paying attention to detail processing and process accuracy. You can judge the quality of the doll from its appearance and texture, joint flexibility, skin touch, etc. For example, high-quality silicone dolls have smooth and delicate skin, free joint movement, and no obvious flaws or roughness.
Through our About Us & Workshop pages, you will get the detailed and overall cognition of us.
Q: Does the doll come with clothes, shoes, and accessories from the pictures and videos?
A: No, the pictures and videos are used to show the characteristics of the doll. We will send you a sexy dress in the package as standard, but there are no clothes, shoes and accessories in the pictures and videos.
** 3. Customization options **
Q: Can I customize the appearance and characteristics of silicone dolls?
A: Yes, we offer a variety of customization options, including hairstyle, skin tone, eye color, body proportions, etc. You can create a unique doll according to your preferences. To get a full understanding of personalized customizations, please refer our Customization Options Details page.
Q: How long will the customization take to complete?
A: The time for customization will depend on your specific requirements and production schedule, generally between 5 and 10 working days.
** 4. Privacy and Shipping **
Q: How can I ensure my privacy during the purchase and delivery process?
A: We take your privacy very seriously. All packaging is kept confidential and will not display any product-related information on the package.
Q: What are the delivery methods?
A: We offer a variety of delivery methods, including express delivery and special line logistics, etc. You can choose according to your own needs.
Q: How long can I get doll, after I placed order?
A1: If you have purchased stock love sex dolls from our USA or Europe warehouses ‘YOUR LOCAL STOCKS’, it only needs 2-5 business days for you to receive the goods, provided that you can only place an order in your region. Shipping beyond your region is not possible.
A2: If you select a doll from the ‘SEX DOLL‘ navigation area, whether or not you choose the customization functions, it will take about 5 weeks in total for you to receive the dolls because these are dolls to be made. Please refer to our ‘Production & Shipping‘ policy for specific delivery time and related details.
** 5. After-sales and maintenance **
Q: What should I do if the doll I receive has quality problems?
A: If you find any quality problems within 2 days after receiving the goods, please contact us in time. For specific policies, please refer to our Cancel & Return policy.
Q: How to maintain a silicone doll?
A: In order to keep the doll in good condition, it is recommended that you use special cleaning products and avoid the use of harsh chemicals. Store away from direct sunlight and humid environments. For example, you can regularly wipe the surface of the doll with a soft damp cloth and wear suitable clothing for protection.
To get a full understanding of maintenance, please refer our Love Doll Care & Maintenance page.
** 6. What about authenticity of the seller and transactions **
A:
- Our website has security authentication logos, which are issued by authoritative network security agencies, indicating that our website has reached a relatively high standard in terms of security protection.
REACH US FOR ANY QUESTIONS
You may like to:
Take a look at our sex doll inventories in your country
For example, if you are checking our USA local sex doll stocks, they are pre-made dolls stored in our USA mainland warehouses, customers can receive sex dolls 2-7 working days after ordering.
Our team is reserving resources in more countries to meet the diverse needs of our clients.
Shop Sex Dolls By Category
Looking for a realistic sex doll? We have hundreds selection of real love dolls for you. Enjoy your shopping time!
All content is only about the Sex Doll, without racism. -RESPECT-
